Meet The Team
James A Thom - Fairway Mortgage
380 West Broadway Unit 101, Boston
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9 months ago
James and his team were amazing to work with! Very approachable, informative, and quick to respond. As a first-time home buyer I expected this process to be daunting and stressful, but they made it exciting and easy. Everything was explained … More well and thought through. I really felt like they were there to help us. Always on top of everything, and regularly followed up. Couldn't have asked for a smoother process! -
10 months ago
James - thank you for your support over the past few months securing a great rate and for ensuring everything went smoothly leading up to closing. We could not have locked down our dream investment home without you, and appreciate you going … More above and beyond to help present our finances to the seller. I recommend James & team to anyone searching for a great mortgage lender! -
5 months ago
Professional, patient and very knowledgable of the process. -
6 months ago
One stop shop for all your mortgage needs. Excellent service, Great team, Very responsive, Knowledgeable staff above all they are on Top of their game. James and his team are simply incredible to work with! Not only will they help you with … More your financing but also educate you throughout your entire process of home buying from start to finish. They will go above and beyond to get you over the finish line. They have a client for life and many more to come! -
a year ago
James Thom was great to work with. He saved my deal by coming in at the moment when my current lender dropped the ball and decided to decline the approval. I was concern that I would lose the deal but James and his team came in and we … More were able to close. James was responsive, professional and got the deal close timely. I would definitely recommend his services to anyone who’s looking for financing. -
9 months ago
James is the reason we are in our dream home, no exaggeration. We had a unique situation dealing with an extremely difficult selling agent as well as limitation on FHA loan limits. James Worked around the clock to find a solution that catered … More to our situation to make sure we got our home with a great rate and met the closing date deadline with out breaking a sweat. This man is a True Blue Rockstar!! -
a year ago
At every step of the process James Thom was there to provide valuable insights and tell me, clearly and concisely, what I had to do. -
8 months ago
James was an absolute pleasure to work with. This was my first time buying a house so I had TONS of questions throughout the process. He answered them all quickly or pointed me to the right person who COULD answer them.His explanations … More were always helpful and thorough. I would definitely recommend him and Fairway for future mortgage/lending needs. -
7 months ago
James is hands down a very knowledgeable lender who responded fast to all my texts, calls, emails etc. I was able to communicate with him during the 7 days a week unlike other banks/lenders. He made our home purchasing experience a breeze … More and really explained everything in detail. Also!! The super low rate we received was definitely a huge plus as well!! We would definitely continue recommending his services to others looking for their forever home and investment properties as well!! -
3 months ago
James is truly the best! My fiancé and I can’t say enough good things about him. He is super friendly, easy to work with, and always willing to answer calls, texts and emails without any hesitation. I would highly recommend working with … More James. We finally have our first home thanks to all of his hard work! If you are looking for a home, look no further .. you found your guy. You won’t be disappointed ! -
a year ago
Working with James Thom and his associates at Fairway Mortgage was the best experience in obtaining a mortgage that We have had in our many moves from house to house over the last 50 years. They were at our side working fairly for our interests … More in a most knowledgeable, efficient and effective and reputable manner. They provided accurate and timely information and responded quickly to our questions and concerns as these arose. We recommend Fairway in general, and the James Thom Group in particular, to anyone seeking a strong ally in the mortgage seeking process. In our estimate they provided superb assistance! -
a year ago
James and his team are the best in the business! James is highly knowledgeable and probably one the best mortgage loan officers around. They are so detailed oriented and great at follow up. Anyone working with James will experience great … More communication, solid advice, and the best service you can ask for. I highly recommend James Thom to anyone looking to purchase a new home or refinance their mortgage. -
10 months ago
James was very helpful during my first home buying experience. He ensured that we could provide a competitive offer and stay on track to meet all the deadlines throughout the process. -
a month ago
Awesome guy! He does it what he says, I would highly recommend him. -
11 months ago
There aren't enough stars in the galaxy to commend James Thom. James and his team at Fairway are extremely helpful and knowledgable. The mortgage process experience was easy and hassle free with James' expertise, professionalism, … More and fast turnaround time. Thank You James! -
7 months ago
James was responsive, thorough, informative, and above all, patient with me through the whole process. -
4 months ago
Mr James went above and beyond our expectations great rate professional experienced expedient thank you and fairway very much -
a month ago
James and his team are responsive, extremely knowledgable and enjoyable to work with. Best mortgage rate in Boston and we closed earlier than expected. James is our lender for life. A big thank you to the the Thom Team of Fairway. -
9 months ago
James and his team went above and beyond throughout our whole home buying process. We ended up putting an offer on a home before we had started the pre-committment application process, and his team scrambled to get it done on time so we … More could submit that with the offer. Once we got the home, they were on top of the whole process, and we didn't have to worry about a thing. They were extremely responsive, kind, and helpful. Would absolutely recommend! -
3 months ago
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9 months ago
James is a phenomenal mortgage officer that really knows the business inside and out. He understands what really needs to happen in order to close a deal, and while his business acumen and expertise are built of professionalism, he is also … More so personable and cordial that it makes the mortgage approval process as seamless and streamlined as possible. We were very lucky to sync up with James when looking for our last mortgage - we got a very competitive rate in line with the market - and will certainly be calling him when the time comes to purchase another property or refinance. Further, his team is also highly experienced and professional and were there to help move the process along and ensure that everything got in place at the right time. We very highly recommend James to anyone looking for a mortgage. Thank you James - we really appreciate your assistance, and love our new home! -
7 months ago
James was very responsive and available to answer questions. He readily shared his insight on the market and helped me secure a mortgage package that I'm happy with. I'm already talking to some friends about working with James … More if they need a mortgage. -
4 months ago
James and his team went above and beyond for me and my family. We quickly learned throughout the mortgage process there can be a lot of bumps in the road especially when dealing with an estate.But for every problem we encountered, James … More was able to find a solution. Due to his knowledge and expertise, we were able to keep our mothers home in the family.We truly appreciate James’s communication, flexibility and determination to get us the financing we needed. Forever grateful for this guy. Don’t hesitate, use James for all your mortgage needs. -
4 months ago
James was phenomenal extremely helpful and professionalism throughout my whole process speaks for itself. James was always available to answer my calls and questions. We came across some obstacles for sure, but we got it done. I would … More highly and definitely recommend him to anyone. He is knowledgeable and upfront. It was a pleasure to have worked with James and his team members at Fairway Independent Mortgage. -
a year ago
Every once in a while, you come across someone that adds value in whatever situation they are in, to whoever they are talking to. They are not concerned about what's in it for them, and they genuinely just want to help people. This … More is James. I still have a few steps in making my home purchase a reality, and James has given me invaluable information and guidance that no other lender cared to mention or get enough information to understand my situation a little more thoroughly. I can't recommend him enough. -
3 months ago
He has been so helpful from the moment we spoke with him. He gives every detail you would hope to see and is looking to get you into a house without breaking the bank. -
9 months ago
James was a complete pleasure to work with and his customer advocacy was off the charts! We ran into some issues in the final stages of closing and James worked tirelessly to get get them resolved and make sure we were able to keep our … More rate lock. In this market, that rate made a huge difference to us and we are so grateful for his support and open communication throughout a very stressful time. I would use James again and highly recommend him. -
7 months ago
The James Thom team made it extremely pain free to move from purchase decision to close. Highly recommend for first time home buyers looking to buy in the Boston area. The process was through, we were never left in the dark, we knew everything … More that was going on every step of the way. And even in this crazy market he secure us a great mortgage rate. We’re recovering his team to all our friends and family. -
a month ago
James provides an efficient line of communication with the agent and myself. The lending process was done quickly and he provides the best rate for me when.i was still struggling with another mortgage lender. Very friendly and satisfying … More customer service. -
8 months ago
This is my second time working with James and a second time of a great experience. James is incredible with customer service. He is very knowledgeable and organized. He keeps me informed at every step of the process and made the process … More flow so easy and smooth without any worries or delays. I always know my application's status at any given time, and I never need to be repeatedly asking because the information is giving on time at every step. My previous real estate agents were delighted to work with im him as well! We highly recommend using James for all your mortgage needs.
